TERMS & CONDITIONS
Last updated: 31/12/2025
1. Introduction
Welcome to 5 Element Cooking World (“we”, “us”, “our”).
These Terms and Conditions (“Terms”) govern your access to and use of our online cooking course (“Course”), resources, community, and related materials.
By purchasing or accessing the Course, you acknowledge that you have read, understood, and agree to be bound by these Terms.
Our business is based in the United Kingdom, and our contact email is aneta@5elementcooking.com
2. Definitions
Course means the online video lessons, modules, resources, PDFs, community access and associated materials offered through 5 Element Cooking World.
User, you, or your means the person who purchases or accesses the Course.
3. Access & Use
3.1 Eligibility:
You must be at least 18 years old to purchase the Course. Where children will participate, an adult (parent or guardian) must register and supervise.
3.2 Course Access:
Upon purchase, you will be granted access to the Course through our platform. Your login details are for your personal household use only and must not be shared with others.
3.3 Ongoing Updates:
We may periodically add new lessons and materials to the Course. You will generally retain access to these additions as part of your original purchase.
4. Licence & Intellectual Property
4.1 Ownership:
All Course content — including text, videos, graphics, PDFs, and designs — is protected by copyright and owned by us or used with permission.
4.2 Permitted Use:
You may:
view and use the Course for personal, non-commercial purposes within your household
download and print materials for personal use
You may not:
share Course content with third parties outside your household
sell, distribute, or publish content publicly
use content for commercial teaching without a separate written licence
5. Price, Payment & Offers
5.1 Pricing:
The price for Course access is as displayed on the sales page at the time of purchase.
5.2 Limited Offers:
We may run promotions or limited offers (e.g., “founding family” pricing or invite-a-household bonuses). These offers are valid only within the specified period.
5.3 Payment:
All payments are processed through secure third-party payment providers. We do not directly store credit card details.
6. Refunds & Money-Back Guarantee
6.1 14-Day Refund Guarantee:
You may request a full refund within 14 days from the date of purchase if you are not completely satisfied.
To request a refund, you must contact us at aneta@5elementcooking.com within the 14-day period. After refunding, your access to the Course will be revoked.
6.2 Consumer Rights:
This refund policy is in addition to your statutory rights under UK consumer law. Nothing in these Terms affects those rights.
7. Health & Safety
The Course teaches cooking skills and may discuss kitchen practices.
7.1 Supervision:
Children must be supervised by a competent adult at all times while cooking.
7.2 Responsibility:
You are responsible for safety in your own kitchen and for appropriate use of equipment and ingredients. We are not liable for injury, illness, or loss arising from your use or misuse of the Course content.
8. Limitation of Liability
8.1 General Limitation:
To the extent permitted by law, our total liability to you for any loss or damage arising under or in connection with these Terms shall not exceed the amount you paid for the Course.
8.2 Exclusions:
We are not responsible for:
indirect or consequential losses
loss of profit or data
damage arising from third-party services or links
Nothing in these Terms excludes liability for death or personal injury caused by our negligence, or any other liability that cannot be excluded under UK law.
9. Termination of Access
We reserve the right to suspend or terminate your access if you:
breach these Terms
share login details or content in violation of the licence
We will generally provide notice before suspension unless the breach is serious.
10. Privacy & Cookies
Your personal data is governed by our Privacy Policy
By using the Course, you agree to our data practices as set out there.
11. Changes to These Terms
We may update these Terms from time to time. Any changes will be posted on our website with an updated “Last updated” date.
12. Severability
If any part of these Terms is found to be unenforceable, the rest shall remain in effect.
13. Governing Law
These Terms are governed by the laws of England and Wales, and you agree that disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
If you have any questions about these Terms, contact:
5 Element Cooking World
Email: aneta@5elementcooking.com
United Kingdom